Terms of Service

These Terms of Service govern your use of Platform Domains LLC services, including web hosting, domain registration, and related digital services. By using our services, you agree to comply with these terms and conditions. Please read them carefully as they contain important information about your rights and obligations, our services, and legal limitations. These terms are designed to ensure a fair and secure environment for all our users while protecting both your interests and ours.

Last Updated: January 18, 2025

Acceptance of Terms
By accessing and using Platform Domains LLC services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These terms apply to all visitors, users, and others who access or use our services, including web hosting, domain registration, and related services.
Service Description
Platform Domains LLC provides web hosting, domain registration, SSL certificates, email services, and related digital services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. Service availability and features may vary based on your chosen plan and may be subject to technical limitations or maintenance requirements.
User Responsibilities
You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. You must not use our services for any illegal activities, spam, malware distribution, or any content that violates applicable laws or regulations. You are also responsible for regular backups of your data.
Prohibited Uses
Our services may not be used for illegal activities, sending spam, hosting malicious software, copyright infringement, or any activities that could harm our infrastructure or other users. We reserve the right to suspend or terminate accounts that violate these terms. Prohibited content includes but is not limited to adult content, hate speech, and fraudulent activities.
Payment and Billing
Payment for services is due in advance according to your chosen billing cycle. We accept various payment methods and reserve the right to change our pricing with appropriate notice. Refunds are provided according to our refund policy. Failure to pay may result in service suspension or termination. All fees are non-refundable unless otherwise specified.
Limitation of Liability
Platform Domains LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you for the services during the twelve months preceding the claim. We provide services 'as is' without warranties of any kind, express or implied.

Detailed Terms and Conditions

Service Level Agreement

We strive to provide 99.9% uptime for our hosting services, excluding scheduled maintenance and circumstances beyond our control. In the event of extended downtime, we may provide service credits according to our SLA policy. We reserve the right to perform necessary maintenance that may temporarily affect service availability, and we will provide advance notice when possible.

Data Backup and Recovery

While we perform regular backups of our systems, you are ultimately responsible for maintaining your own backups of your data and content. We recommend regular backups and cannot guarantee the recovery of lost data. Our backup services, where provided, are offered as a convenience and should not be relied upon as your sole backup solution. Data recovery services may be available for an additional fee.

Intellectual Property Rights

You retain ownership of your content and data. However, you grant us a limited license to use, store, and transmit your content as necessary to provide our services. You represent that you have the right to use all content you upload or transmit through our services and that such use does not infringe on the rights of any third party. We respect intellectual property rights and will respond to valid DMCA notices.

Account Termination

Either party may terminate the service agreement at any time with appropriate notice. We may suspend or terminate your account immediately if you violate these terms, engage in illegal activities, or fail to pay for services. Upon termination, you will have a limited time to retrieve your data before it is permanently deleted. Termination does not relieve you of any outstanding payment obligations.

Governing Law and Disputes

These terms are governed by the laws of the jurisdiction where Platform Domains LLC is incorporated. Any disputes arising from these terms or your use of our services will be resolved through binding arbitration or in the courts of our jurisdiction. You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated to you via email or through our website. Your continued use of our services after changes are made constitutes acceptance of the new terms. If you do not agree to the modified terms, you may terminate your account. We encourage you to review these terms periodically to stay informed of any updates.

Contact Information

If you have questions about these terms or need clarification on any aspect of our service agreement, please contact our support team. We are committed to providing clear communication about your rights and obligations and will work with you to resolve any concerns or disputes that may arise. Our legal team is available to address complex questions about these terms and their application to your specific situation.