Privacy Policy

At Platform Domains LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, protect, and share your information when you use our web hosting and domain registration services. We believe in transparency and want you to understand exactly how your data is handled, what rights you have regarding your information, and how we maintain the highest standards of data protection and security in all our operations.

Last Updated: January 18, 2025

Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes personal information like your name, email address, phone number, and billing information. We also automatically collect certain information about your device and how you interact with our services, including IP address, browser type, and usage patterns.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers. We may also use your information to personalize your experience and to detect, investigate, and prevent fraudulent transactions and other illegal activities.
Information Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, regular security assessments, access controls, and employee training on data protection practices. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it. Account information is typically retained for the duration of your account plus a reasonable period thereafter.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential and use it only for the purposes we specify.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. If you are located in the European Union, you have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority. Contact us to exercise any of these rights.

Additional Privacy Information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device that help us remember your preferences and improve our services. You can control cookie settings through your browser, but please note that disabling certain cookies may affect the functionality of our website.

Third-Party Services

Our website may contain links to third-party websites and services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit. Additionally, we may use third-party service providers to help us operate our business and website or administer activities on our behalf.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers. If you believe we might have any information from or about a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws.

Changes to This Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions about this privacy policy, our data practices, or your rights regarding your personal information, please contact us. We are committed to resolving any privacy-related concerns you may have and will respond to your inquiries in a timely manner. You can reach our privacy team through our support channels, and we will be happy to assist you with any privacy-related questions or requests.